Now taking 5 founding clients

Never miss another customer. Or another night.

Onstaffed sets up and runs an AI employee for your local business. It picks up when you can't, books the job, chases the quote, and hands you the rest, so you can get back to the work only you can do.

Apply for a founding spot See what it does

Founding Pilot: $500 setup + $500/mo for 3 months. Done for you. No new software to learn.

(414) 555-0137

Text message · 7:42 PM

Missed call from a new customer

Hi, this is Riley with Northside Plumbing. Sorry we missed your call! What's going on?

Water heater is leaking in the basement 😩

Sorry to hear that. Is it a slow drip or is water pooling? We can have a tech out tomorrow 8–10 AM or 1–3 PM.

Slow drip. 8–10 works

You're booked for 8–10 AM tomorrow. Mike will text when he's on the way. Is the address still 2418 N Bartlett?

Job booked

On your calendar, owner notified

You can't answer the phone with your hands full.

Under a sink, mid-fade, slammed on a Friday night. The customer who calls then doesn't leave a voicemail. They call the next name on the list. See what that costs you.

Calls and texts you miss each week6

How many of those would have booked30%

Your average job or ticket$350

Your numbers, your estimate. Plug in what you actually see; we don't pad this.

Revenue walking away each month

$2,728

That's about 5.5× the $500/month Founding Pilot. Catching even a slice of it covers the cost.

What it does

One hire that covers the front desk, follow-up, and admin.

Built around how your business actually runs, not a template. Start with the job that hurts most and add more as it earns its keep.

Picks up calls and texts

Answers new customers in seconds, day or night, and texts back every missed call before they call the next business on Google.

Books the job

Asks the right questions, checks your real availability, and puts the appointment on your calendar. You get a heads-up with the details.

Chases quotes

Follows up on estimates you sent and never heard back on. Politely, on schedule, without you remembering to do it.

Grows your reviews

Asks happy customers for a Google review at the right moment and drafts replies to new reviews for you to approve.

Tames the inbox

Sorts email, answers the routine stuff, and drafts replies to the rest in your voice so you just read and hit send.

Briefs you every morning

One short summary of what came in, what got booked, and the few things that actually need you today.

See the full list

Who it's for

Made for Main Street, not Silicon Valley.

If your business runs on phone calls, appointments, and word of mouth, this is for you.

Home services

Plumbing, HVAC, electrical, landscaping, cleaning

Texts back the 7 PM missed call and books the estimate before the competitor calls back.

Barbershops & salons

Barbers, stylists, nail and lash studios

Fills cancellations from the waitlist and answers "y'all open?" while you're mid-cut.

Restaurants & venues

Restaurants, bars, event spaces

Handles private-event and catering inquiries, collects the details, and holds the date.

Event businesses

Photo booths, DJs, rentals, planners

Quotes packages you approved and follows up until the deposit is paid.

Shops & studios

Retail, fitness, tattoo, auto, pet care

Answers hours, stock, and pricing questions and books consults or drop-offs.

Don't see yours? If customers reach you by phone, text, or email, we can probably help.

Tell us about it

How it works

Done for you, start to finish.

You don't configure anything. You tell us how you work, and we do the rest.

1
Apply
5 minutes
Tell us about your business and what's eating your time. We reply to every application within one business day.
2
Discovery call
30 minutes
We map how calls, bookings, quotes, and follow-ups work today, and agree on what your AI employee should and should not do.
3
We build and test it
about 1–2 weeks
We set it up on your number, calendar, and tools, then run it through real scenarios from your business. It goes live when you sign off.
4
We run it with you
every week
Weekly tuning, a plain-English summary of what it handled, and quick fixes when something changes in your business.

Why us

Built by a business owner who runs his own company on it.

Onstaffed is run by Ben Biddle, a software engineer who has owned The Booth MKE, a Milwaukee photo booth company, for 16 years. The Booth runs on the same kind of AI employee we set up for you. We sell what we use every day, and we know what it's like when the phone rings during the job.

What our own AI employee does at The Booth

✓Sorts the business inbox every 10 minutes and flags what needs a reply
✓Drafts customer replies and event follow-ups for one-tap approval
✓Tracks every lead, booking, and payment, and nudges what is slipping
✓Sends a morning briefing of calendar, payments, and open items

AI you can actually trust with your customers.

Your reputation took years to build. It doesn't get handed to a robot and forgotten.

Your rules, always

It only quotes prices and makes promises you approved. Anything else goes to you.

Nothing hidden

You can see every conversation it has. No black box.

A real person behind it

You have a named human to call when something needs changing. That person is us.

You own your data

Your customer data is yours. Never sold, exportable any time.

Founding Pilot

Less than a part-time hire. Works every hour you don't.

$500 setup, then $500/month for 3 months. At the end, we tell you straight whether it paid for itself.

Apply for a founding spot See full pricing

Questions owners ask us

Something else on your mind? Email us.

Is this just a chatbot?

No. A chatbot waits on your website for someone to type. Your AI employee works where your customers already are: your phone line, texts, email, and booking calendar. We train it on your services, hours, service area, and the prices you approve. Then a real person (us) keeps tuning it every week.

What happens when it does not know the answer?

It says it will check, and it hands the conversation to you with a short summary. It never makes up prices, promises, or availability. You set those rules during setup, and you can change them any time.

Will my customers know they are talking to AI?

If they ask, it tells them. Trying to fool people backfires. In practice customers care that someone answered fast, was polite, and got them on the schedule. It speaks in your business's voice, and you approve the wording before it goes live.

Do I need new software or a new phone number?

No. You keep your number and the tools you already use. We connect to your calendar, email, and booking or payment tools where they allow it. If something can't connect, we tell you before you pay.

How long does setup take?

Most businesses are live within 1 to 2 weeks of the discovery call. We test it against real scenarios from your business first, and it only goes live once you sign off.

What about my data and my customers’ data?

It's yours. We use it only to run your AI employee. We never sell it or use it to advertise to your customers, and you can ask us to export or delete it at any time.

What kinds of businesses is this for?

Local businesses where the phone rings while your hands are full: plumbing, HVAC, electrical, landscaping, cleaning, barbershops and salons, restaurants and venues, event companies, and shops. We don't take medical practices that handle patient health records, or law firms.

Why only 5 clients at a time?

Because an AI employee needs a manager. Every setup gets weekly tuning, fast fixes, and someone who knows your business. We'd rather have 5 businesses that feel like they hired someone great than 50 that feel like they bought a gadget.

Can I cancel?

The Founding Pilot is 3 months, which is the shortest time that gives you an honest read on results. After that, Standard is month to month. At the end of the pilot we tell you plainly whether ongoing management is worth it for you.

Ready to get Onstaffed?

We take 5 founding clients at a time so every AI employee gets real attention. Tell us about your business and we'll reply within one business day.

Apply for a founding spot Email hello@onstaffed.com